Executive Director, Receivables Management Association
Jan Stieger, CAE, a 30-year veteran of association management, serves as Executive Director of Receivables Management Association (RMA), the trade association representing nearly 550 member organizations in the accounts receivable industry. Jan brings a wealth of experience in financial services, strategic planning, regulatory and legislative issues, international affairs, and credit and risk management.
Prior to joining RMA in 2011, Jan spent nine years leading the California Association of Collectors (CAC), the state affiliate of ACA International. She previously served in leadership roles with the California Optometric Association and the California Pharmacists Association.
Jan holds a Bachelor of Science degree in Economics and Finance from California State University Sacramento. She is also a member of the California Society of Association Executives and MPI International where she earned the Certified Association Executive and Certified Meeting Professional designations. Jan is also a Certified Receivables Compliance Professional (CRCP).
RMA provides its members with networking, educational, and legislative advocacy opportunities through an annual conference, an executive summit, regional seminars, state and regional committees, newsletters, webinars, teleconferences and other media. RMA created the highly regarded Receivables Management Certification Program that promotes uniform industry standards of best practice and consumer protections.